This course enables students to acquire, develop and practice the operative and fundamental management skills required of a manager in the tourism industry. It's specifically designed to provide management and operational training, with a focus on the nature, scope and function of the tourism industry.
60 weeks
Adelaide, Brisbane, Melbourne and Sydney
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For direct entry applicants must have successfully completed an Australian Year 11 or an equivalent qualification.
Applicants who do not satisfy direct entry requirements will be assessed individually to assess skills and aptitude to study.
| Unit Code | Unit of Competency |
|---|---|
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001B | Develop and update tourism industry knowledge |
| SITXOHS001B | Follow, health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009B | Process travel-related documentation |
| BSBWOR204A | Use business technology |
| Unit Code | Unit of Competency |
|---|---|
| SITTTSL003A | Source and provide international destination information and advice |
| SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCOM003A | Deal with conflict situations |
| SITXHRM001A | Coach others in job skills |
| SITXMGT001A | Monitor work operations |
| SITXHRM005A | Lead and manage people |
| Unit Code | Unit of Competency |
|---|---|
| SITTTSL006B | Prepare quotations |
| SITTTSL010B | Control reservations or operations using a computerised system |
| SITTTSL012B | Construct domestic airfares |
| SITTTSL013B | Construct normal international airfares |
| SITTTSL014B | Construct promotional international airfares |
| Unit Code | Unit of Competency |
|---|---|
| SITXADM003A | Write business documents |
| BSBITU306A | Design and produce business documents |
| SITXFIN003A | Interpret financial information |
| SITXF004A | Manage finances within a budget |
| SITXOHS004B | Implement and monitor workplace health, safety and security practices |
| Unit Code | Unit of Competency |
|---|---|
| SITTPPD001A | Research, assess and develop tourism products |
| SITTGDE003A | Coordinate and operate a tour |
| SITXFIN005A | Prepare and monitor budgets |
| SITXGLC001A | Develop and update legal knowledge required for business compliance |
| SITXCCS003A | Manage quality customer service |
| SITXMGT006A | Establish and conduct business relationships |
| SITXOHS003B | Identify hazards and assess and control safety risks |
| SITXMGT002A | Develop and implement operational plans |
| Unit Code | Unit of Competency |
|---|---|
| SITXFIN008A | Manage financial operations |
| SITXHRM007A | Manage Workplace Diversity |
| SITXMGT004A | Develop and implement a business plan |
| SITXMGT005A | Manage business risk |
| SITXMPR005A | Develop and manage marketing strategies |
| SITXOHS005A | Establish and maintain an OH&S system |
| SITTPPD002A | Research Tourism Data |
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
This course includes a variety of delivery methods including:
This course includes a variety of assessment methods including:
This course provides an excellent gateway into Carrick Higher Education’s Bachelor of Business (Hospitality and Tourism Management) degree.
Text Book list will be issued during Orientation.
Carrick Institute of Education is a registered provider for VET FEE-HELP. If you are an Australian citizen or Permanent Humanitarian Visa holder, you may be eligible for Commonwealth assistance through VET FEE-HELP.
Find out more
For the Fee for Service price, please contact Carrick study@carrick.edu.au
The costs of text books, kits and materials are the responsibility of students and range from $0 - $1,000.
Information on booklists, kits and materials are issued b y request or during Orientation.
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