CRICOS Course Code: NSW 067379M, VIC 068003B, QLD 067605F
This course focuses on sales methods and theory. It is designed to help build and sharpen critical skills and knowledge required to positively impact on the sales of a business.
20 weeks (CRICOS Duration 26 weeks)
Brisbane, Melbourne and Sydney
| Unit Code | Unit of Competency |
|---|---|
| BSBOHS407A | Monitor a safe workplace |
| BSBMKG401B | Profile the market |
| BSBMKG402B | Analyse consumer behaviour for specific markets |
| BSBMKG408B | Conduct market research |
| BSBPRO401A | Develop product knowledge |
| BSBSLS402A | Identify sales prospects |
| BSBSLS403A | Present a sales solution |
| BSBSLS404A | Secure prospect commitment |
| BSBSLS405A | Support post-sale activities |
| BSBSLS406A | Self-manage sales performance |
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
Upon successfully completion of this qualification, students will be eligible to apply for entry to the Diploma of Marketing or gain employment as a Customer Service Advisor, Clerk, e-Business Practitioner, Office Administrative Assistant, Student Services Officer, Legal Receptionist, Medical Receptionist or Word Processing Operator.
Perlitz, Lee, (2007), Professional Business Skills, Pearson Education, Melbourne
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