CRICOS Course Codes: SA 067227E, NSW 067389J, VIC 067992A, QLD 067886C
This qualification covers all aspects of sales from initiating the sale to satisfying a customer’s needs. Each unit contains practical examples and activities to build on the student’s skills and knowledge, and to enhance their confidence when dealing with customers.
30 weeks (CRICOS Duration 38 weeks)
200 hours of work based training is provided as part of this course. This work based training will be conducted off campus with our industry partners in the same state as your course.
Adelaide, Brisbane, Melbourne and Sydney
| Unit Code | Unit of Competency |
|---|---|
| SITHCCC003A | Receive and store kitchen supplies |
| SITHFAB009A | Provide responsible service of alcohol |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITXFSA001A | Implement food safety procedures |
| SITXHRM001A | Coach others in job skills |
| SITXINV001A | Receive and store stock |
| SITXOHS001A | Follow health, safety and security procedures |
| SITXOHS002A | Follow workplace hygiene procedures |
| SITXCOM003A | Deal with conflict situations |
| Unit Code | Unit of Competency |
|---|---|
| SITHFAB001A | Clean and tidy bar areas |
| SITHFAB003A | Serve food and beverage to customers |
| SITXFIN001A | Process financial transactions |
| SITHIND001A | Develop and update hospitality industry knowledge |
| SITXCCS002A | Provide quality customer service |
| Unit Code | Unit of Competency |
|---|---|
| SITHIND003A | Provide and coordinate hospitality service |
| Work Placement | |
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
This course includes a variety of delivery methods:
Upon successfully completion of this qualification, students will be eligible to apply for entry to Certificate IV in Hospitality program or gain employment as a Bar Attendant or Waiter.
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