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SIT30707 Certificate III in Hospitality

CRICOS Course Codes: SA 067227E, NSW 067389J, VIC 067992A, QLD 067886C

This qualification covers all aspects of sales from initiating the sale to satisfying a customer’s needs. Each unit contains practical examples and activities to build on the student’s skills and knowledge, and to enhance their confidence when dealing with customers.

Duration

30 weeks (CRICOS Duration 38 weeks)

Work Based Training

200 hours of work based training is provided as part of this course. This work based training will be conducted off campus with our industry partners in the same state as your course.

Locations

Adelaide, Brisbane, Melbourne and Sydney

Course Structure

Stage 1

Unit Code Unit of Competency
SITHCCC003A Receive and store kitchen supplies
SITHFAB009A Provide responsible service of alcohol
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXFSA001A Implement food safety procedures
SITXHRM001A Coach others in job skills
SITXINV001A Receive and store stock
SITXOHS001A Follow health, safety and security procedures
SITXOHS002A Follow workplace hygiene procedures
SITXCOM003A Deal with conflict situations

Stage 2

Unit Code Unit of Competency
SITHFAB001A Clean and tidy bar areas
SITHFAB003A Serve food and beverage to customers
SITXFIN001A Process financial transactions
SITHIND001A Develop and update hospitality industry knowledge
SITXCCS002A Provide quality customer service
   

Stage 3

Unit Code Unit of Competency
SITHIND003A Provide and coordinate hospitality service
  Work Placement
   

 

Mode of Study

This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.

Delivery Methods

This course includes a variety of delivery methods:

  • Demonstrations
  • Classroom Instructions
  • Practical Activity in a Commercial Workplace
  • Group Work
  • Practical Tasks
  • Projects or Case Studies
  • Guest speakers
  • One-to-one mentoring
  • Debates
  • Work based research tasks
  • Workshops
  • Computer based tasks

The Next Step

Upon successfully completion of this qualification, students will be eligible to apply for entry to Certificate IV in Hospitality program or gain employment as a Bar Attendant or Waiter.

Resources and Prescribed Text

  • Futura Australia training materials
  • Pearson Education Australia text books

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