This course provides training and knowledge for working in the tourism industry. Students learn about preparing quotations, how to inform clients about various travel destinations and to use supplier services.
20 weeks
Adelaide, Brisbane, Melbourne and Sydney
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| Unit Code | Unit of Competency |
|---|---|
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001B | Develop and update tourism knowledge |
| SITXOHS001B | Follow health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009B | Process travel-related documentation |
| BSBWOR204A | Use business technology |
| Unit Code | Unit of Competency |
|---|---|
| SITTTSL003A | Source and provide international destination information and advice |
| SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCOM003A | Deal with conflict situations |
| SITXHRM001A | Coach others in job skills |
| SITXMGT001A | Monitor work operations |
| SITXHRM005A | Lead and manage people |
Please note: Units displayed in each stage are not in order of course delivery.
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
This course includes a variety of delivery methods including:
Futura Australia training materials
Pearson Education Australia text books
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