Home>Courses>Melbourne>SIT40207 Certificate IV in Tourism

Melbourne

Know what you want? Click here to enrol now.

SIT40207 Certificate IV in Tourism

CRICOS Course Codes: SA 068839B, QLD 067882G, VIC 068010C

This course develops the skills required to work in a supervisory or team leader role in the tourism industry. The curriculum focuses on domestic, international and promotional airfares and ticketing, as well as learning to operate a computerised reservation system.

Duration

40 weeks (CRICOS Duration 50 weeks)

Locations

Adelaide, Brisbane and Melbourne

Course Structure

Stage 1

Unit CodeUnit of Competency
SITXADM001A
 Perform office procedures
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITTIND001A
 Develop and update tourism industry knowledge
SITXOHS001A
 Follow, health, safety and security procedures
SITXCCS001A Provide visitor information
SITTTSL002A Access and interpret product information
SITTTSL009A Process travel-related documentation
BSBCMN205A Use business technology

Stage 2

Unit CodeUnit of Competency
SITXCOM003A Deal with conflict situations
SITTTSL003A Source and provide international destination information and advice
SITTTSL004A Source and provide Australian destination information and advice
SITXMGT001A Monitor work operations
SITXHRM005A Lead and manage people
SITXMGT001A Coach others in job skills

Stage 3

Unit CodeUnit of Competency
SITTTSL006A
 Prepare quotations
SITTTSL010A Control reservations or operations using a computerised system
SITTTSL013A Construct normal international airfares
SITTTSL014A Construct promotional international airfares
SITTTSL012A Construct domestic airfares

Stage 4

Unit CodeUnit of Competency
SITXADM003A
 Write business documents
BSBCMN306A Produce business documents
SITXFIN005A
 Interpret financial information
SITXFIN004A Manage finances within a budget
SITXOHS004A
 Implement and monitor workplace health, safety and security practices

Modes of study

This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.

Delivery Methods

This course includes a variety of delivery methods including:

  • Demonstrations
  • Classroom Instructions
  • Practical Activity in a Commercial Workplace
  • Group Work
  • Practical Tasks
  • Projects or Case Studies
  • Guest speakers
  • One-to-one mentoring
  • Debates
  • Work based research tasks
  • Workshops
  • Computer based tasks

Resources and Prescribed Text

Futura Australia training materials

Pearson Education Australia text books

Back to Course Listing


Back to top