This qualification further develops the skills acquired in the certificate levels of the course, building on the student’s marketing, business operational and financial skills for the tourism industry. The qualification allows for multi-skilling or specialisation in a limited range of skills that specifically relate to operations management or marketing and product development.
50 weeks
Adelaide, Brisbane, Melbourne and Sydney
CLICK HERE to see this course start dates
For direct entry applicants must have successfully completed an Australian Year 11 or an equivalent qualification. It is recommended that you have satisfactory language, literacy and numeracy skills to undertake this course.
Applicants who do not satisfy direct ent
ry requirements will be assessed individually to assess skills and aptitude to study.
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| Unit Code | Unit of Competency |
|---|---|
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001AB | Develop and update tourism industry knowledge |
| SITXOHS001B | Follow health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009B | Process travel-related documentation |
| BSBWOR204A | Use business technology |
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| Unit Code | Unit of Competency |
|---|---|
| SITTTSL003A | Source and provide international destination information and advice |
| SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCOM003A | Deal with conflict situations |
| SITXHRM001A | Coach others in job skills |
| SITXMGT001A | Monitor work operations |
| SITXHRM005A | Lead and manage people |
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| Unit Code | Unit of Competency |
|---|---|
| SITTTSL006B | Prepare quotations |
| SITTTSL010B | Control reservations or operations using a computerised system |
| SITTTSL012B | Construct domestic airfares |
| SITTTSL013B | Construct normal international airfares |
| SITTTSL014B | Construct promotional international airfares |
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| Unit Code | Unit of Competency |
|---|---|
| SITXADM003A | Write business documents |
| BSBITU306A | Produce business documents |
| SITXFIN003A | Interpret financial information |
| SITXFIN004A | Manage finances within a budget |
| SITXOHS004B | Implement and monitor workplace health, safety and security practices |
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| Unit Code | Unit of Competency |
|---|---|
| SITTPPD001A | Research, assess and develop tourism products |
| SITTGDE003A | Coordinate and operate a tour |
| SITXFIN005A | Prepare and monitor budgets |
| SITXGLC001A | Develop and update legal knowledge required for business compliance |
| SITXCCS003A | Manage quality customer service |
| SITXMGT006A | Establish and conduct business relationships |
| SITXOHS003B | Identify hazards and assess and control safety risks |
| SITXMGT002A | Develop and implement operational plans |
| Please note: Units displayed in each stage are not in order of course delivery | |
Modes of study
This course is delivered in a classroom and, if applicable, in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions and individual research.
This course includes a variety of delivery methods including:
Assessment
This course includes a variety of assessment methods including:
This course provides an excellent gateway into Carrick Higher Education’s Bachelor of Business (Hospitality and Tourism Management) degree.
Text Book list will be issued during Orientation.
Carrick Institute of Education is a registered provider for VET FEE-HELP. If you are an Australian citizen or Permanent Humanitarian Visa holder, you may be eligible for Commonwealth assistance through VET FEE-HELP.
Find out more
For the Fee for Service price, please contact Carrick study@carrick.edu.au
The costs of text books, kits and materials are the responsibility of students and range from $0 - $1,000.
Information on booklists, kits and materials are issued b y request or during Orientation.