CRICOS Course Codes: SA 068840J, QLD 067081F, VIC 068012A
This qualification further develops the skills acquired in the certificate levels of the course, building on the student’s marketing, business operational and financial skills for the tourism industry.
VET FEE-HELP is available for eligible local students.
50 weeks (CRICOS Duration 62 weeks)
Adelaide, Brisbane and Melbourne
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| Unit Code | Unit of Competency |
|---|---|
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001A | Develop and update tourism industry knowledge |
| SITXOHS001A | Follow, health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009A | Process travel-related documentation |
| BSBCMN205A | Use business technology |
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| Unit Code | Unit of Competency |
|---|---|
| SITTTSL003A | Source and provide international destination information and advice |
| SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCOM003A | Deal with conflict situations |
| SITXHRM001A | Coach others in job skills |
| SITXMGT001A | Monitor work operations |
| SITXHRM005A | Lead and manage people |
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| Unit Code | Unit of Competency |
|---|---|
| SITTTSL006A |
Prepare quotations |
| SITTTSL010A | Control reservations or operations using a computersised system |
| SITTTSL012A | Construct domestic airfares |
| SITTTSL013A | Construct normal international airfares |
| SITTTSL014A | Construct promotional international airfares |
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| Unit Code | Unit of Competency |
|---|---|
| SITXADM003A | Write business documents |
| BSBCMN306A | Produce business documents |
| SITXFIN003A | Interpret financial information |
| SITXFIN004A | Manage finances within a budget |
| SITXOHS004A | Implement and monitor workplace health, safety and security practices |
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| Unit Code | Unit of Competency |
|---|---|
| SITTPPD001A | Research, assess and develop tourism products |
| SITTGDE003A | Coordinate and operate a tour |
| SITXFIN005A | Prepare and monitor budgets |
| SITXGLC001A | Develop and update legal knowledge required for business compliance |
| SITXCCS003A | Manage quality customer service |
| SITXMGT006A |
Establish and conduct business relationships |
| SITXOHS003A |
Identify hazards and assess and control safety risks |
| SITXMGT002A |
Develop and implement operational plans |
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
This course includes a variety of delivery methods including:
This course provides an excellent gateway into Carrick Higher Education Bachelor of Business (Hospitality and Tourism Management) degree.