Student Services

Melbourne

Level 3, 370 Docklands Drive
Level 3, 17-23 Queensbridge Street

Student Welfare Officer

welfaremelbourne@carrickeducation.edu.au

• Complaints / Appeals
• Course Cancellation/Release Letters
• Lost Property
• Student Support + Welfare
• Personal Counselling
• Housing: Homestay, Accommodation, Career arrangements
• Cultural Transition Adjustment
• Suspension

Student Liaison Officer

• ID Cards
• Evidence of Enrolment Letter
• Medibank Cards
• Academic Transcript
• Attendance
• Completion Letter
• Qualification Certificate
• Results - resultsvocmelbourne@carrickeducation.edu.au
• Statement of Attainment - attendancemelb@carrickeducation.edu.au

Events Officer

• Graduation
• Orientation
• Events / Activities - eventsmelb@carrickeducation.edu.au

English Language

Melbourne Campus - Level 6, 370 Docklands Drive

Sydney Campus - Level 8, 540 George Street, Sydney

• Attendance
• Course Progress
• Support

Support English Classes

• Support for reading, writing, speaking and listening

Finance

Ground Floor, 370 Docklands Drive
feesmelbourne@carrickeducation.edu.au

• Fees Extension
• Fees
• Payment Enquiries

Vocational

Level 3, 370 Docklands Drive

Course Coordinator

• Course Progress
• Reassessment / Assessment are now done on level 6, 370 Docklands drive.  Contact reassessmentmelb@carrickeducation.edu.au for more information
• Remarking
• Repeat
• Timetable - timetablemelb@carrickeducation.edu.au

Hairdressing Salon

Level 1, 17-23 Queensbridge Street

Admissions

Ground Floor, 370 Docklands Drive

• Course Enquiry (Vocational & Bachelor Degree)
• eCOE- Enrolment
• Change of Course Preference
• RPL / Credit Transfer
• Campus Transfer
• Deferral
• Pathway course

Carrick Jobs and Careers

Ground Floor, 370 Docklands Drive
melbinfo@carrickrecruitment.edu.au

• Career Guidance
• Employment Advice
• Job Seeking
• Graduate Employment (Alumni)
• Interview Preparation
• Resume Assistance
• Short Courses (Corporate Training)
• Employment Workshops

Resource centre

Level 3, 370 Docklands Drive
200 Seats

• Computer Access
• Weekdays - 7.30 AM - 8.45 PM
• Saturday  - 9.00AM - 3.45PM
• Sunday - CLOSED

Level 2, 17-23 Queensbridge Street
51 Seats

• Weekdays Only - 8:30 AM - 5:30 PM

Others

Carrick Institute Of Education

Phone 9650 6877

Change of Address

Log in (above) and click on 'personal details' to change your address, alternatively email: changeaddressmelb@carrickeducation.edu.au

VISA Enquiries - DIAC

www.immi.gov.au
Phone 131 881

Medibank

www.medibank.com.au
Phone 1300 307 440

Emergency

Phone 000